Shipments are made during business hours, Monday to Friday, with exception of Swedish public holidays. If you place your order before 11.00 AM GMT+1 on a weekday it will usually be shipped on the same day. A delivery confirmation and tracking nr will be sent by email when your order has left the NIKBEN warehouse which makes it easy to trace your order. Domestic: Orders made within Sweden are shipped without an extra cost. (Original shipping cost of 40 SEK financed by NIKBEN). NIKBEN uses DHL Service Point, your order will be sent to your nearest local delivery point and you will be notified once your package has arrived. The package must be picked up within 14 days of arrival, if not the package will be sent back to us and you will be charged 100 SEK (covers cost of sending and returning the package). International: Orders of 1 pair will incur a delivery fee of 10€ within Europe and rest of world 20€ (Shipping costs are subsidized by NIKBEN). NIKBEN uses UPS as their shipping partner in Europe and FedEx for the rest of the world. Orders exceeding 150EUR/150USD/150GBP will be delivered free of charge. Delivery charges DO NOT cover any eventual import costs for non EU countries.
NIKBEN accepts returns within 14 days of receiving our product. Purchased items are exchangeable into different size and/or colour, subject to stock-availability and are sent to you without shipping charges. The product must be returned unused, all labels and original packaging should also be intact. Once this is approved you will be refunded directly to the source of payment. Sale items can be exchanged and returned at any time.
Domestic: Please contact email@example.com for return labels. Exchange and return of part of order is free of charge. Return of the entire order will be charged 80SEK. International: Please contact firstname.lastname@example.org for information about international returns. Nikben does not cover any return costs but will send exchanged product/s without shipping charges.